Fish and Chat rated Outstanding
- Helen Elstone
- 2 days ago
- 2 min read

In September 2024, David Cassar, Live Well Kent and Medway's Senior Link Worker for West Kent, visited our Fish and Chat session at Hadlow College, to carry out and observation of our work. Areas covered within this work included:
Preparation, Planning and Organisation
Location and Environment
Setting the Scene
Delivery Methods and Style
Subject Knowledge and Content
Client Engagement
Use of Technology
Quality of Learning Materials
Client Understanding
Assessment of Learning
Management of Clients
Safeguarding and Equality, Diversity and Inclusion
We are proud to announce that we achieved an overall score of 98% resulting in a rating of Outstanding.
David Cassar concluded:
'Fantastic energy from Helen and David, they genuinely support their clients
through their own lived experience, personal and professionally. They are both
fully invested and engaging, inspiring the people around them to make a
change in their life, meet new people and instil a sense of optimism.
Our Fish and Chat sessions are part of our core delivery programmes operating in West Kent, Medway and Swale. Feedback such as this only drives us on to ensure that the programmes expand and develop this provision. We are hoping, over the next year, to start sessions within Essex and are currently in discussions with local NHS partners and identifying funding. Watch this space!
In September 2024, David Cassar, the Senior Link Worker for Live Well Kent and Medway in West Kent, attended our Fish and Chat session at Hadlow College to observe our work. The areas reviewed included:
Preparation, Planning, and Organisation
Location and Environment
Setting the Scene
Delivery Methods and Style
Subject Knowledge and Content
Client Engagement
Use of Technology
Quality of Learning Materials
Client Understanding
Assessment of Learning
Management of Clients
Safeguarding and Equality, Diversity, and Inclusion
We are delighted to announce that we achieved an overall score of 98%, earning an Outstanding rating.
David Cassar commented:
'Fantastic energy from Helen and David, they genuinely support their clients
through their own lived experience, personal and professionally. They are both
fully invested and engaging, inspiring the people around them to make a
change in their life, meet new people and instil a sense of optimism.
Our Fish and Chat sessions are a key part of our core delivery programmes in West Kent, Medway, and Swale. Feedback like this motivates us to continue expanding and enhancing our offerings. We hope to launch sessions in Essex next year and are currently in talks with local NHS partners while securing funding. Watch this space!